User Perception and Expectation from University Libraries: A Case Study among Student Community at Tripura
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Date
2016-11
Journal Title
Journal ISSN
Volume Title
Publisher
INFLIBNET Centre, Gandhinagar
Abstract
In the present era, library and information services can also be provided through online mode and
thus libraries have become more user-friendly and more interactive. This makes library professionals
capable enough to provide real-time services using ICT and Social media tools and services. Social
Networking Sites (SNS) or Social Media have given us enormous capability to provide services in
real-time. The present study was carried out for the purpose of knowing the awareness and preference
of Social Media particularly to the Library Users belong to differentUniversities in Tripura. The
sample of the study comprises of mainly graduate and post-graduate students.Survey method has
been adopted for conducting this study. The paper highlights the important findings in respect of the
awareness and preference of Social Networking Sites. It also highlights the usage pattern of Social
Media by the student community. Further, the paper also described the changing pattern or changing
expectation from library services by them; which leads to find out the possibilities for the usage of
Social Mediaor Social Networking Site’s for library extension services.
Description
10th Convention PLANNER-2016, North-Eastern Hill University Shillong, Meghalaya, November 09-11, 2016
Keywords
Users Perception, Users Expectation, Social Networking Site, Social Media, Library 2.0, Library Extension Services