Naik, Neha RamakantShivarama, J2022-11-232022-11-232022-119789381232101http://ir.inflibnet.ac.in/handle/1944/235913th International CALIBER-2022, BHU, Varanasi, UP, 17-19 November 2022With the commencement of the Covid-19 pandemic in 2020, social distancing rules and nationwide lockdowns have led to an inevitable increase in the use of digital technology, and this is becoming the need of the hour. People and organizations around the world adapted to new ways of working and living because they were supported by digital resources. Digitization options enabled companies and educational institutions to migrate to work from home and overcome seemingly impossible situations. The lockdown has allowed people to use the internet and internet-based services to communicate, interact and continue their job responsibilities from home. Whatever the situation may be, the role and support of web technologies is very crucial. We are all familiar with the journey of the web through Web 1.0, Web 2.0, Web 3.0 and so on. This study explores the web 2.0 services provided by libraries. The study also focused on the use of Web technologies as an innovation tool for research and development in Higher Education Institutions. Researchers have used primary as well as secondary data collection methods to complete the study. Researchers collected primary data using questionnaires and for secondary data we used library web pages, journals, articles and other e-materials.en-USWeb technologyResearch and DevelopmentLibrary 2.0Web 2.0Article